1. How many services are providing in
eDistrict project?
34 Services with 8 deprtments.
2. Is there any manager available in all
districts?
Yes, Every district has one eDistrict
Managers.
3. How many CSC and RIK's are involving?
436 CSC and RIK's are involving in this
project.
4. Will all CSC and RIK benefited with
this eDistrict project?
Yes, they are the one who are bridge
between Citizen and Government.
5. What are the objectives of eDistrict
Project?
The broad objectives of the project include
- IT enablement of internal processes of district
administration and subordinate offices to increase functional
efficiency.
- Automation of workflow and internal processes of district
administration.
- Seamless integration of the departments for providing
services to the citizens - by integrating various District
databases.
- Infusion of transparency and accountability in
operations.
- Reduction of workload of officials involved in service
delivery.
- Develop mechanism for maintaining of the departmental
electronic database.
- To enable easier access to government services and
dissemination of information required by the citizens.
- Creation of IT infrastructure for rolling out
e-Governance plan up to the Taluk levels.
- To provide self-sustainable operational model extending
Taluk levels with zero-down failure risk.
- Capacity building to empower employees to own and operate
the IT enabled Systems with confidence.
- To enable the District Collector to carry out tasks with
far more efficiency and ensure that the various Departments under
him are working optimal.
6. What is the scope of eDistrict
Managers?
The detailed job description of the eDistrict
Manager is broadly be divided into 2 parts:
a) Project Implementation Phase
b) Operations phase
The nature of job of the e-District Manager would evolve from
project implementation phase to Operations. The Job description
for both the phases is as follows:
Project Implementation Phase:
The eDistrict Manager is responsible for
successful implementation of the project in the district. To
accomplish this, it is expected that the eDistrict Manager would
undertake the following tasks:
- Coordinate with State Project Management Unit (SPMU) for
project reporting.
- Coordinate with System Integrator's (SI) personnel
deployed in the district.
- Facilitate acceptance of supply, installation and
commissioning of hardware & peripherals deployed at all the
designated offices in district level.
- Submission of weekly report to District Magistrate (DM) /
District Collector (DC) on progress of eDistrict project or any
officer designated for implementation of the eDistrict Project by
the State at district level.
- Organising eDistrict review meetings including
preparation of agenda, operational support and help in drafting
Minute of Meetings.
- Submit reports and update status in PMIS.
- Facilitate data digitisation, networking, site
preparation and training / workshop activities in the district.
- Regular review of all the services delivered under
eDistrict project and help in resolution of operational issues,
if any.
- Study the eDistrict project implementation in other
districts, which are doing better, for adoption of better
practices.
- Synchronisation with other e-Governance projects in the
District.
- Managing relationship with educational Institute for
study and improvement in project.
- Preparation of risk registers for highlighting the risks
to project.
- Awareness in the district about the eDistrict project.
- Facilitate the impact assessment study in the district
- Training to other stakeholders, as and when required.
- Any other project related activities for eDistrict MMP.
Operations Phase:
- Monitor and report the number of transactions happening
in the districts under various service categories
- Monitor the service levels of the services being
provided.
- Escalate to the DM / DC / or any officer designated for
implementation of the eDistrict Project by the State at district
level for cases for which services have been delayed.
- Be the first point of escalations for any failure in the
performance of the service.
- Carry-out root-cause analysis for any service level
failures.
- Ensure the technical infrastructure is working as per the
service levels of the SI.
- Co-ordinate with SI helpdesk for resolution of any
technical failure.
- Training to other stakeholders, as and when required.
- Any other eDistrict related activity for managing the
eDistrict operations.
7. Will Citizen get any notification on
the submitted application?
Yes the system will generate and send
the notification to citizen through the mobile SMS & email on
the status of the application.
8. What are the services available in
eDistrict Project?
Please refer the eDistrict portal.
9. Is there any mobile application
available to track the application?
Yes, National eDistrict Service Tracker,
a mobile App has been developed using Android Platform, which will
enable the citizens to interact with the e-District Application by
using hand held (mobile and tablet) devices. The National
eDistrict Service Tracker envisages to support retrieval of
application status information from e-District Projects of various
states and aware citizen of the country about the list of services
running in their states.
National eDistrict Service Tracker will
allow any citizen of the country to do the following activities:
Get a state-wise/category wise listing of services provided
(Assam, Andhra Pradesh,Chandigarh, Chhattisgarh, Delhi, Gujarat,
Haryana, Himachal Pradesh, Jharkhand, Kerala, Madhya Pradesh,
Manipur, Mizoram, Tamil Nadu, Tripura, Uttarakhand, Uttar Pradesh,
West Bengal).
Track the status of the application for
services submitted by him/her in his local district office of the
state by providing his/her Unique Number (ex:- Registration
Number, Application Number).
Click here to download the app http://edistrict.gov.in/system/files/android/edistrict-app.apk.
For More Details: Visit https://edistrict.gov.in